Why Choose Us?
We are an IT Consulting Company founded in 1996, based in Melrose Park, Illinois, committed to innovation and providing ongoing value to our clients. We offer managed IT services at a competitive monthly flat rate. We provide a collaborative approach to supporting your business IT needs.
Managed IT Services
We want your IT experience to be easy, so we offer a Managed IT services solution. Whether your business has 5 computers or 500, you will receive a quick response to your support requests. So stop waiting for your IT vendor to return your call or even show up, and start to enjoy the benefit of Managed IT support.
We are easy to reach
Weather you prefer to call, send an email or submit a ticket via our website, you are connected to our live helpdesk to help solve many of your IT problems. It is a reliable and easy way to save you time, money and aggravation.
Ask yourself this question: Does your company need a dedicated IT business partner or just a computer person to respond on a per call basis?
Don’t wait! Contact us today!
Your IT needs are our top priority
Our Managed IT services can eliminate the need and expense associated with employing an in-house IT person or being at the mercy of on an hourly IT consultant. Our staff can develop a service solution and strategy to help your business take advantage of the new products and technologies available to grow your business.
Services we offer
Managed IT Services
Precision Repair deploys agents on networked systems to monitor the health and state of key components and services. These agents look for signs of impending failures, and if detected, can take automated action to remedy or escalate issues to the attention of our support technicians. Support tickets are automatically created and all actions are logged for compliance. Active Issue notifications and dashboards provide at-a-glance access to critical information. The following is a sample list of items that are monitored.
- Servers and workstations
- Critical services ( Exchange and SQL Servers )
- Disk space and Raid status
- Performance Status
- Backup Status ( Local or Offsite )
- Software, licenses and security updates
- Error logs
Precision Repair technicians can quickly and securely gain access to your systems for instant support and maintenance. When technology is not functioning properly, you need it fixed promptly. Using our remote control service’s we are able to resolve most issues without the need for an onsite service call. Our remote support tools allow us to get your machine back online with minimal interruption.
An essential part of Precision Repair managed services is patch management. From fixing security vulnerabilities to improving performance – keeping systems current and secure.
Flexible Application Compliance
Checking to ensure that all applications in your environment are compliant is a cumbersome, manual process. The use of group policies allows us to create Application Compliance rules that automate the process of allowing or disallowing applications – removing the number of repetitive tasks that need to be performed. In addition, based on a user-defined “approved” list, Our techs are alerted when a machine is not in compliance. This is another key step in reducing spam and virus introduction into an organization’s network, by limiting the type of applications that can be installed.
Real-Time Display of CPU/Memory/Process Updates
Our monitoring dashboard provides a quick view of CPU and memory-consuming processes and can easily display supporting information about what resources are being consumed. This valuable data greatly reduces the time our technicians take to identify and resolve performance issues.
Asset Discovery & Audit Reporting
Precision Repair remote monitoring agents discover and collect the digital details of all devices, software and product keys on your network for use in monitoring and management activities. Precision Repair can quickly provide our customers with an asset report listing all the systems, serial numbers, product keys, application names, etc. that are deployed on the network. This greatly helps to keep your organization in compliance with vendor specific licensing agreements.
Antivirus & Spam Protection
Precision Repair offers a complete solution for network-wide antivirus and spam protection. An Active Antivirus / Anti-spyware solution can detect, destroy, and protect workstations, servers and applications from malicious attack.
Precision Repair’s managed backup technology simplifies local and remote backups and storage. We can provide local and offsite backup solutions, as well as, bare metal restore, full and incremental backups, disk-to-cloud and physical-to-virtual backup.
Mobile Device Management
Managing multi-vendor smart devices can be difficult. Precision Repair can make it easy to incorporate and manage smartphones, tablets and other devices in your organization, including the control of App lists, lost, recovery, remote wipe and GPS tracking.
Many Chicagoland businesses use our services to assist with network and computer problems that affect day to day operations — from servers to workstations and printers.
Off-site Backup Services
We have over 20 years of experience in designing and installing custom network cabling solutions in commercial, industrial and retail environments, both for large and small projects. While specializing in providing reliable, efficient, cost-effective and quality data cabling services, we offer maintenance services for all our data cabling projects so that businesses can be confident in the quality and longevity of their data cabling networks. We also offer comprehensive network wiring audits for existing building infrastructure.
Precision Repair, Inc.
2121 N. 15th Ave
Melrose Park, IL 60160
Monday – Friday, 8 a.m.-5 p.m. CST
Monday – Friday, 8 a.m.-7 p.m. CST